FAQ

If you’re not quite sure which size is right for you, refer to our size guides. They’re located in the gallery for each of our products.

While if you cannot decide by yourself, you can offer us the information of your body circumference and we’ll give you the Professional advice.

Step1. Choose the product you want to buy.
Step2. Choose the style and quantity you like.
Step3. Click "add to cart" or "buy now", follow the steps to fill in your receipt information and complete the order payment.
After you pay for it , we will ship the goods as soon as possible.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund.

MINAKY silicone product the longer
you use, the better close to your real skin color. Because the
production batch, the silicone products your received perhaps have a little color difference with pictures, hope your understand. If you can’t confirm your color or you need to custom color, please contact.

If you’re not quite sure which size is right for you, refer to our size guides. They’re located in the gallery for each of our products.

While if you cannot decide by yourself, you can offer us the information of your body circumference and we’ll give you the Professional advice.

• Clean them in lukewarm water with mild soap, air-dry or with towel gently.
• Keep away from hot temperature, sunshine, sharp pointy things, washing machine, chemical material.
• To avoid discoloration of other clothes, do not clean the products with other clothes.
• This product is easy dyeing. Therefore, do not wear faded clothes or jewelry. Artificial dyeing is not refundable.

Minaky provide free shipping to most countries around the world. For products in stock in local warehouses, your order should arrive within 3-7 business days. For orders not in local warehouse, an additional 5 business days is required for the item to be prepared and shipped, with an estimated delivery time of 5-10 days after shipment.

Yes, we ship all over the world. Shipping costs might be added at checkout.